Experience SOMETHING NEW

The only UK show dedicated to the guest experience covering activities, services, tours and engagement. 

THURSDAY 12 MARCH 2020 – 09:00Am

BOOK YOUR EARLY BIRD TICKET TODAY

The next generation of guests are checking in ….

On Thursday 12 March 2020 the UK’s newest and only show dedicated to the Guest Experience opens its doors to hundreds of hospitality, tourism and travel specialists looking to learn, network and grow from the high growth trend of guest activities and experiences.

While hospitality and accommodation providers, big and small, have mastered the basics … today’s modern guest want and expect more.

They don’t want basic.

They demand more and it’s opened up an ever-changing marketplace with new buyers and suppliers.

Providers who know and understand the modern day guest will supercharge their business with increased loyalty, repeat orders and valuable WOM social shares.

This new show is delivered in partnership with

Co-Located
With

Association
Partner

Media
Partner

Industry
Partner

Look AT SOME OF OUR SPEAKERS

Jean-Michel Petit Co-founder and CEO Eatwith
Deborah Heather Head of Assessment Quality in Tourism
Jannik Lawaetz Founder and CEO LuggageHero
Henry Bennett CEO YourWelcome
David Soskin Partner and Co-Founder HOWZAT Partners
Olly Nicholls CCO Attractions World
Adrian Walker Co-Founder and CEO Boataffair
Margot de Broglie Founder Secret Sunrise

ExCeL LONDON

Royal Victoria Dock, 1 Western Gateway, Royal Docks, London E16 1XL

Website

GET TO THE VENUE

Who attends the Guest Experience Show ….

Spanning the entire ecosystem we will be greeting a range of companies who are looking for inspiring new guest experiences for their customers, including;

  • Tour and Travel Operators
  • Accommodation Owners and Hosts (of all sizes!)
  • New Industry Stakeholders (OTAs, Platforms, Agencies, Booking Engines)
  • Hotel and Concierge Services
  • Property Management Companies
  • Hospitality Suppliers
  • Business Travel Specialists
  • National and Local Government Representatives
  • Hospitality Tech Disrupters and IT Providers
  • DMOs

“Excited to see the industry come together – roll on 2020.”

 

EXPERIENCE SOMETHING NEW

ESSENTIAL SHOW INFO

DATE: Thurs 12 March 2020

TIMES:  09:00 – 17:00

VENUE: ExCeL, London, E16 1XL

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